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- All discs are ejected to the failed disc bin.
- After launching the software, LightScribe Print icon does not appear in the toolbar.
- The unit loads multiple discs at the same time, fails to unload discs, or discs are jammed
- When labeling the first disc, the program stops and the LS_Dialog window does not appear.
- The unit loads multiple discs at the same time, fails to unload discs, or discs are jammed
- When labeling the first disc or after a number of discs, the program does not respond and LS_Dialog does not appear.
- When labeling the first disc or after a number of discs, LS_Dialog error window or the program error window appears.
- When labeling discs, a great number of unlabeled discs are ejected to the failed disc bin.
- LightScribe labels only half of the disc and ejects the disc to failed disc bin.
- LS dialog opens, jumps from 0% to 83% and closes again.
- Disc failure rate is high
- Initialization fails after launching the software but the unit is turned on.
- Initialization fails after launching the software but the unit is turned on.
- After launching the program a pop-up window appears showing error message.
Tags
PC-Connected » Nimbie USB
After launching the software, LightScribe Print icon does not appear in the toolbar.
There could be serval reasons for this.
Reason 1: A non LightScribe RW-drive is installed in the unit.
Recommendation 1:
Check the unit's Serialnumber, shipping record or log file to see if the drive is LightScribe RW-drive.
Reason 2: LightScribe System Software (LSS) and LightScribe Windows Public SDK (SDK) were not successfully installed during the software installation.
Recommendation 2:
Check whether the customer has installed LSS and SDK. Go to [Start] -> [Program] to see if it is installed or go to [Setting] -> [Control Panel] -> [Add/Remove program]. After completing the installation, LightScribe Print will appear.
Reason 3: Conflict between UAC and LS Print function. (Only Vista)
Recommendation:
Deactivate the UAC function and see info below:
http://www.howtogeek.com/howto/windows-vista/disable-user-account-control-uac-the-easy-way-on-windows-vista/
Reason 4: Not log in as Admin (only Vista)
Recommendation 4:
Log in with the Admin account.
Tags: Print icon
Related entries:
- After launching QQboxx, the LightScribe Print icon does not appear in the toolbar.
- When labeling the first disc or after a number of discs, the program does not respond and LS_Dialog does not appear.
- When labeling the first disc, the program stops and the LS_Dialog window does not appear.
- When labeling the first disc or after a number of discs, the program does not respond and LS_Dialog does not appear.
- QQboxx stops and the LS_Dialog window does not appear, when labeling the first disc.
Last update: 2009-11-26 03:51
Author: Acronova Tech Support
Revision: 1.4
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