Acronova knowledge Base

If the computer does not automatically prompt for a device driver installation, reinstall the driver manually by:

• Powering on the auto-publisher and plugging it into the host computer.

• If the computer does not show the driver installation window, right click on "My Computer" and choose "Properties".

• In the System Properties window, click Device Manager > Hardware.

• In the "Device Manager" window, there may be an un-recognized device listed with a "!" icon. Right click the device, and click on "Properties".

• Choose "Reinstall Drivers" to reinstall the device driver. It will require the driver from the installation CD or from an accessible path (such as a hard disk).

It is always recommended to update the host computer’s motherboard to the latest firmware version and Windows Operating System with the latest software updates.