Software » QQboxx

ID #31000101

After launching QQboxx, the LightScribe Print icon does not appear in the toolbar.

There could be serval reasons for this.

Reason 1: The RW-drive installed in the Duplicator may be a non LightScribe RW-drive.

Recommendation 1: Determine whether the RW-drive is a LightScribe RW-drive:

a. Check the serialnumber of the product

b. Check the Shipping records

c. Check the Log files





Reason 2: The LightScribe System Software (LSS) and / or the LightScribe Windows Public Software Development Kit (SDK) were not properly installed during the software installation.

Recommendation 2: Determine whether the LSS and SDK has been installed properly.

1. Check the installed LSS and SDK by going to [Start] --> [Program] to see if it is installed properly.

2. Go to [Settings] --> [Control Panel] --> [Add or Remove Programs] ; check if LSS and SDK are installed properly.

Tags: Print icon, Toolbar

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Last update: 2009-11-24 07:31
Author: Acronova Tech Support
Revision: 1.4

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