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- How to cancel the current printing job
- How to replace Epson printer cartridge and resume printing
- QQboxx Pro 3 can’t detect or activate NK50Y
- Epson printer shows error on indicators or error status window
- Disc caddy gets stuck between NK50Y and Epson printer
- Discs does not slide out of the output ramp from NK50Y
- Jammed disc loader or it loads more than one disc at a time
- Loud noise from NK50Y when disc caddy is moving
- NK50Y shows error by flashing-red indicator
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PC-Connected » Nimbie Sidekick NK50Y System
Disc caddy gets stuck between NK50Y and Epson printer
Follow the steps below to get the disc caddy out of the system:
• Turn off NK50Y and Epson printer.
• Through the opening on NK50Y, try to move the disc caddy into NK50Y. Or,
move it into Epson printer.
• Make sure the disc caddy is completely located inside either the NK50Y or
Epson printer, then detach NK50Y from Epson printer.
• Place NK50Y on a flat surface. In case disc caddy is staying within NK50Y, turn
on NK50Y to have it reposition disc caddy during initialization.
• In case disc caddy is staying within Epson printer, turn on the printer and gently
pull the caddy out of the printer. Refer to the Replace Disc Caddy section to reinsert
it back to NK50Y.
• Re-attach NK50Y to Epson printer and set the system to ready.
Tags: NB11, Nimbie Sidekick, NK50Y, QQboxx Pro 3
Related entries:
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- Disc caddy gets stuck between NK50V and Epson printer
- Disc caddy gets stuck between NK50V and Epson printer
- QQboxx Pro 3 can’t detect or activate NK50Y
- NK50Y shows error by flashing-red indicator
Author: Acronova Tech Support
Revision: 1.0
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