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- What should I do if the driver cannot be properly installed
- Why does QQboxx Pro 3 fail to initialize the auto-publisher
- Why does the auto-publisher fail to pick up discs
- What should I do if the auto-publisher stops during a job
- What should I do if the QQboxx Pro 3 window disappears or if QQboxx Pro 3 operation buttons do not work
- What should I do before getting technical support
- Where is the QQboxx Pro 3 log file located
- Why won’t my auto-publisher burn labels using LightScribe
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Software » QQboxx Pro 3
QQboxx stops and the LS_Dialog window does not appear, when labeling the first disc.
Reason: LightScribe System Software (LSS) and Windows Public Software Development Kit (SDK) cannot find the path of the image file that the user has selected. Some target path in Windows systems are visible but are not real path, causing LLS and Windows Public SDK unable to find the file location and Windows Public SDK will not provide an error signal to the program, hence the system does not respond.
Recommandation:
This problem only occur on Operating Systems (OS) with double byte character set.
If using OS with double byte character set, do NOT save the print label image on the "Desktop" or in "My Documents".
Tags: Can't LightScribe, Can't Print, Crash
Related entries:
- When labeling the first disc or after a number of discs, LS_Dialog error window or the program error window appears.
- When labeling the first disc or after a number of discs, the program does not respond and LS_Dialog does not appear.
- When labeling the first disc or after a number of discs, LS_Dialog error window or the program error window appears.
- When labeling the first disc or after a number of discs, the program does not respond and LS_Dialog does not appear.
- When labeling the first disc, the program stops and the LS_Dialog window does not appear.
Author: Acronova Tech Support
Revision: 1.4
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